Known glitches

1. EF-CCD does not show up in the camera panel of Titan UI.

what to do: close the programs in reverse order of start-up and try again, i.e. close TIA –> open TIA. If it doesn’t work, close TIA –> close GMS. Select Exist without saving when asked about GIF alignment upon closing GMS. If this message window does not show up, check Task manager, find DigitalMicrograph process and force-end it.Select Exist without saving when asked about GIF alignment upon closing GMS.

2. K2 fails to insert after annealing.

what to do: report to staff. Authorized users may perform the fix involving hardware reboot.

3. K2 loses half of the signal (one side of the image is dark).

what to do: report to staff. Authorized users may perform the fix involving hardware reboot.

4. TEM server crashes as “BrickBox application process ‘Tem’ ended unexpectedly”. Such crashes usually cause High Tension to turn off and Autoloader to become uninitialized.

what to do: report to staff.

5. When the target is close to the plus end of X axis (e.g. +500um, +600um, etc.), the positioning becomes poorer and drift becomes larger.

what to do: avoid imaging targets in areas with large positive X coordinates (in the SerialEM map view, it is near the bottom).

6. GIF tuning exit too early

what to do: Restart DM (refer to operational guide for the correct sequence).